Family YMCA of Greater Augusta
  • 14-Jan-2019 to 15-Mar-2019 (MST)
  • Head Start
  • Aiken, SC, USA
  • starting at 20900
  • Salary
  • Full Time

Health, Dental, Vision, Life, LTD and Retirement

Job Title: Family Service Worker

FLSA Status: School Year Full Time Staff-Salary- Non-Exempt         Job Grade: 4

Reports to:  Center Director                                                            Revision Date: September 2017



Position Summary: Under the direction of the Center Director and in coordination with the Family Services/Social Services Manager the incumbent is responsible for carrying out the program and policies relative to the delivery of family services and parent involvement authorized by the Head Start Performance Standards and the Policy Council. The Family Service Worker also assists individuals and families having problems concerning family relationships or the aspects of their social functioning affecting unity of family and welfare of community by performing the following duties.

Supervision Exercised: N/A

Typical Physical Demands: Physical stamina is required to tolerate standing, stooping, reaching, grasping, kneeling, walking, bending, and lifting objects weighing up to 50 lbs.  Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.  Requires corrected vision and hearing to normal range.  Occasionally requires working under stressful conditions and irregular hours.  Requires the completion and acceptable results of a physical examination and TB screening per the rules and regulations of the Head Start Program.



Typical Working Conditions:  Position is divided between an office environment and field work conducted in various branch locations and family homes.   Requires frequent automobile travel to various locations including branches, training, seminars and workshops. 


Job Segments:

  1. Implements the plan for the delivery of family services, parent involvement, and community Partnership building to address the Head Start Performance Standards.
  2. Implements the plan for the recruitment, selection and enrollment of children assuring the enrollment of children with disabilities.
  3. Determine eligibility of children to be enrolled in the program.
  4. Maintain the center's average daily attendance (ADA) goal of at least 90%.
  5. Develops, maintain and updates a confidential file on each family which contains registration, enrollment information, health, nutrition, mental health disability, parent contact information and the Family Partnership Agreement and Family Needs Assessment.
  6. Assists in the development and implements a planning system that supports parents as they identify and meet their own goals and nurture the development of their children with the context of their family and culture.
  7. Ensure collaborative partnership building with parents to establish mutual trust and to identify family goals, strengths, necessary services and other supports.
  8. Facilitates family goal-setting across all areas of Head Start including child development education, health, nutrition, mental health education, community advocacy, transition practices, and home visits through the family partnership agreement process.
  9. Establishes and maintains accurate records of home visitations, monthly meetings, case records and parent activity projects.
  10. Assist in the transporting of children to necessary and required medical screenings, dental screening, and various Head Start field trips as required. Commercial Driver's License (CDL) required.
  11. Accepts and demonstrates the Character Development Values of Caring, Honesty, Respect, and Responsibility.
  12. Performs all other duties as assigned.





Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff           accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.



  • Bachelor's Degree in Social Work, Psychology, or other related field.  
  • Two to Four year's previous experience in a related field.
  • Demonstrated knowledge and implementation of early childhood and/or family support services programs.
  • Excellent interpersonal and problem solving skills with the ability to effectively manage others.
  • Excellent computer skills and experience with standard business software, to include book-keeping platforms.
  • Ability to communicate effectively orally and in writing using correct English usage, spelling, grammar, vocabulary, and punctuation.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community
  • Position requires a clear criminal background check to include an MVR (Motor Vehicle Report).


Effect on End Results:

This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by their supervisor.  Job description and duties may be modified when deemed appropriate by management.

Family YMCA of Greater Augusta
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